I bought this machine from a local Oreck where I live. It was being advertised for sale long before their stock arrived in the store. I ordered it in spring of 2009 and the machine didn't arrive until nearly the end of July 2009. I used the machine for less than 2 months.At the end of the season I followed the storage instructions (drained the unit, cleaned the filter, unplugged the machine).When I started it up in April 2010, the machine made a horrid sluggish, grinding noise, similar to that of a dishwasher that hasn't been used in awhile.Turned out that it only made that noise when the cooling function was on, not when it was just set to straight fan.They do not offer in home service and you are expected to drag the machine to their shop for service. Not easy to do if you are a girl who isn't strong, doesn't drive and doesn't have anyone to help you do that.
After 2 weeks and one night of just leaving it run loudly until it either blew up or stopped making noise, I left it running. It stopped making noise and seemingly worked well.
Two days later I come home to a flood in my living room. My entire 5 x 8 foot area rug was completely saturated with water as was my hard wood floor!
The drain plug on these machines is in a really awkward place. It's at the back about 1 inch from the floor. Since this machine is not supposed to collect water, there is no door that you can open to simply empty a bucket. And the little container that they do give you to catch the few "drops" of water that may be left in the unit after this "Nano Misty Technology" was useless because it is created to lay down on the ground.There must have been a gallon of water in the machine. I ended up having to put heavy towels under the drain and catch the water coming out that way.
I had to take 1/2 day off of work (unpaid time). They came and exchanged it with another one.The one I received was not in a box, so I don't know if it was new or a show room model, or a refurbished model that was returned. It is a bit dinged up in some spots, so I have to wonder.
The "new" machine was delivered yesterday afternoon.Today at 5pm, 24 hours after turning it on, I came home to a huge flood in my living room again!!!!And of course they aren't there on Saturday, so I have to live through a hot weekend once again without having any air conditioning because this machine can't be trusted to be used without flooding my hard wood floors and warping them!!!
My advice is to stay far and away from this piece of trash!!!
I'm going to be demanding my money back.
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Product Description:
14000 BTU portable air conditioner, Easy to move from room to room, 3M Filtrete filter, Activated carbon odor filter, Washable prefilter, 3 fan speeds, Dehumidifier with moisture removal, Full thermostat control, 24 hour programable timer, Remote control with LCD display, Cools rooms up to 400 sq. ft., 75 lbs., Dimensions 20W X 16D X 33H inches, 1 year parts and labor warranty, 5 year compressor warranty.
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