Not sure what's wrong with R. Richardson's unit, but mine works like a charm.We have a 16' x 20' with cathedral ceiling bedroom that we use this in.I previously had a single hose unit and was intrigued by the dual hose design.It definitely cools A LOT faster than my old single hose design.The tubes are an eye-sore, but hey, they're better than a permanent window unit...in my opinion.So far, I have only used the air conditioner, so I cannot comment on how well the heater works.However, the AC unit has NO problem cooling our large room down to a nice 63 degrees.It'll even go to 61, but that's too cool even for us.My advice to R. Richardson...you either have installed it wrong or have a bum unit.Either way, your experience is probably atypical.
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Product Description:
This 12,000 btu dual hose portable room air conditioner is perfect for any room with a window or sliding door and can also be vented through the wall. Adjust all functions with the full function remote control. No water tank to empty the condensation is vented through the hose. Quiet noise insulated fan. Four functions in one unit. Air conditioning, heater, dehumidifier and fan
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