I've owned one of the Danby 12,000 BTU air conditioners (model DPAC 12030) for two years now. A unit of this size struggles to cool a 400 sq.ft. room a few degrees (with 30ºC outside, window curtains drawn). I find the best way to use it is to have the air blowing directly toward me. My main complaints about the unit are:
* After a few months of use the small LED display, which is needed to operate the unit, slowly went dim to the point of not being able to read it. After many phone calls to Danby I was finally able to get the display replaced under warranty by a local electronics service company. But a few months later the display went dim again - as though Danby hadn't bothered to upgrade this obviously faulty component. To their credit, Danby agreed to replace the display one more time out of warranty.
* The air coming out of the unit had a strange smell of oil for the first season. The service company said that sometimes the compressor leaks oil and it was probably the smell of the oil burning off of the compressor housing.
* The unit is not real quiet. For the first year there was a rattling noise that occurred when the compressor kicked in, but this noise seems to have gone now.
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Product Description:
The DPAC120061 portable air conditioner is a 3-in-1 Home Comfort System with a 12 000 BTU cooling capacity that cools areas up to 500 sq. ft. based on the conditions. The dehumifier on this unit collects up to 70 U.S. pints per 24 hours.
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