I admit, I got suckered into buying this unit because of the marketing and slick featureset. What a disappointment. I am returning it as quickly as possible, and would probably avoid Delonghi products going forward. I was trying to get information on where to buy replacement filters from Delonghi USA (& Canada), the former did not reply to several emails (USA tech support), and the latter - the Canadian support email bounced (no such mailbox). What a joke.
PROS:
Really nice & modern color scheme, graphite and silver.
Pretty blue LCD that displays everything you need to know.
Eco-friendly refrigerant
Side handles (because its very heavy)
3M Biosilver Techsystem
CONS:
VERY Noisy - sounds like an old dishwasher when cooling in Water to Air mode (swishing noise, I am guessing the rotary engine cooling off using the water).
Water refilling to get optimal cooling (to get 13K BTU) is annoying & frequent (Tested on a very hot day I had to refill it every 6 hours), I would bet that most people would give up on this eventually. Without the water, this unit does 9000 BTU in air cooling.
Huge - This thing is only portable due to the casters. Very bulky.
No Oscillating Louvers! The air is blown up in one direction, no choice.
No information on how (part#?) or where to buy the 3M filters that should be replaced once a year.
Heavy - Perhaps I'm being picky here, but this thing is so heavy (128 lbs).
What I recommend instead: The Sharp CVP10MX, as most people here (Amazon) have had a great experience with it. I recommend you have a look.
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Product Description:
13,000 BTU eco-friendly portable air conditioner with water technology.
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