Amcor AL10000EH 10000-BTU Portable Air Conditioner and Heater Review

I have had 3 of these units over the past 3 years; however, I only purchased one of them.I purchased this item about 3 years ago.It worked great for about 8 months.I didn't even have to drain the water.It just worked.Then, the compressor blew out.Because it had a 5 year warranty on the compressor, I called the company, and they actually sent me out a new unit.I can definitely say that my experience with their customer service was great.So, I got the new unit a few days later, plugged it in, but the compressor on that one did not work, so they went me my third one, which was about a year ago.Today, the compressor on that one went out.

In addition, there is a very significant design flaw.When you do have to drain the water from the unit, the drain is almost on the bottom of the unit.When you unplug the hole in order to attach the drainage pipe, water leaks (floods) out of the unit.My carpet has been soaked numerous times over the past year.For anyone who does actually buy this unit, I would recommend (1) build a box about 6 inches high which is large/strong enough to place the unit on top of, (2) connect the drainage hose permanently (use duct tape if you have to, that's what I did), (3) place a bucket at the back of the unit and put the other end of the drainage hose into the bucket.This way, the unit can drain continuously and you don't have to worry about it flooding the carpet or floor when you pull out the plug when it is full.Just let it drain continually.

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Product Description:
The Amcor AL 10000EH portable air conditioner is designed to fit most average-size rooms up to 300sq.ft. This model also functions as a 38 pint dehumidifier.Self Evaporating Technology - During the cooling process, water is extracted from the air into the unit. Most of this water is then recycled and used to cool the unit and make it run more efficiently.Approximately 65 to 70% of water condensed is evaporated out with the exhaust air, reducing the hassle of emptying the water tank constantly. This unit has a built-in water tank (not removable) with a drain outlet, and a water tube. When the tank fills, the compressor stops operating and the power light will flash.This indicates that the tank should be emptied. Included with the unit is a window and a wall exhaust kit. AC must be vented via exhaust hose (included).If your room has a heat source such as direct sunlight or computer servers, the AC coverage area may be reduced.

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Amcor PLM14000EH 14000-BTU Portable Air Conditioner with 4,300-BTU Heat Review

Purchased a PLM14000-BTU A/C heat unit.
The A/C compressor did not come on.(no cold air) Called Amcor and was told there was nothing wrong with it. "Turn it on and wait for ten minutes" and it would come on. After several ten minute tries, it still did not work.
After three calls to Amcor customer service, I received a case ID number and was told that they would ship me a new one the next day. Ten days later, still no A/C
I called again,and was told that it was not shipped but they did not know why.They would look into it and let me know.A week later, still no responce from Amcor!
Called (6th time)after four weeks and was told they still didn't know why it has not been shiped
At this time, I do not want the unit nor do I want to do any business with Amcor.

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Product Description:
Ideal for average-sized rooms up to 400 square feet, this portable air conditioner features a 14,000-BTU cooling capacity; a 4,300-BTU heating capacity; and patented evaporative booster technology. During the cooling process, water gets extracted from the air as it passes through the unit. Most of this water works to cool the unit and make it run more efficiently. When the built-in water tank fills up, the compressor stops running, indicating that the tank should be emptied (via the drain outlet). The air conditioner comes equipped with three speeds--two fan plus one turbo, as well as full thermostat control, a backlit LCD control panel, and a remote control for simple operation. Choose between continuous operation or the programmable timer, which can be preset up to 24 hours.
The unit also provides a washable air filter; an activated carbon filter to help remove odor; and a 3M Filtrete filter, which removes dust, pollen, bacteria, and animal dander. Other highlights include a 64- to 90-degree F thermostat, moisture removal of 80 pints per day, adjustable louvers to control air flow, built-in casters for convenient mobility, and an extendable exhaust hose (up to 5 feet). A window-mounted exhaust kit comes included; the air conditioner must be vented via the exhaust hose and adjustable plastic window kit. Please note, if the room has a heat source such as direct sunlight or computer servers, the coverage area may be reduced. Weighing 75 pounds, the air conditioner measures 16 by 20 by 33 inches and carries a one-year limited warranty and a five-year warranty on the compressor.

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